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--- when_you_are_new_at_the_lorentz_institute [2022/03/25 10:39] – lenocil
+++ when_you_are_new_at_the_lorentz_institute [2023/05/26 14:44] (current) – [When you are new at the Lorentz Institute] lenocil
@@ Line 1: / Line 1: @@
 ====== When you are new at the Lorentz Institute ======
-==== Preliminary actions ====
-[[https://phil.cdc.gov/Details.aspx?pid=23312|{{https://upload.wikimedia.org/wikipedia/commons/thumb/8/82/SARS-CoV-2_without_background.png/478px-SARS-CoV-2_without_background.png?100  }}]] Due to COVID-19 regulations, registrations in person might not be possible. You will receive temporary credentials to your personal email address. Please make sure your private email address on record is correct and that you modify your temporary credentials ASAP as [[when_you_are_new_at_the_lorentz_institute#reset_your_lorentz_institute_password|described below]].
-All users at the Lorentz Institute are required to enable [[institute_lorentz:2fa|two-factor authentication]] (2FA) for their account. This can be done when resetting  your temporary credentials.
-For more corona-related info read the [[https://www.universiteitleiden.nl/en/dossiers/coronavirus-en/updates-en|Leiden University Corona Dossier]].
+=== New arrivals workflow ===
-=== New arrivals workflow: ===
+New members of the Lorentz Institute (IL) are expected to observe the following steps to gain access to the IT facilities provided by the istitute
-  * Register your arrival at the IL secretariat located in Oort 251 ([[https://www.lorentz.leidenuniv.nl/www/people/current|IL office map]]).
-  * Register your arrival by the Lorentz Institute IT staff located in HL 409.
+  * Notify the IL secretariat located in Oort 251 ([[https://www.lorentz.leidenuniv.nl/www/people/current|IL office map]]) of your arrival.
-  * Read this documentation carefully and download its refcard {{ :il_survival.pdf |here}} and do not hesitate to ask questions to your colleagues or the support department.
+  * Read this documentation carefully, download our IT pocketcard {{ :institute_lorentz:il_survival.pdf |here}} and do not hesitate to ask questions to your colleagues or the support department.
+  * Change your temporary password as soon as you are given one by visiting [[https://www.lorentz.leidenuniv.nl/www/people/user/services|Account Services]].
   *  Beware of phishing email attempts. Please read [[institute_lorentz#think_before_you_click_beware_of_phishing_emails|here]] carefully.
-  * **Do not** email directly any member of the IT support staff because your request for help could go unanswered for a long time especially during holiday periods.
+  * **Do not** email directly any member of the IT support staff because your request for help could go unanswered for a long time especially during holiday periods. Use instead the communication channels listed below
-The IT support department is available via the following channels
 | WEB |https://helpdesk.lorentz.leidenuniv.nl|
@@ Line 39: / Line 36: @@
 === Nota Bene ===
-|<color #7092be>Your Lorentz Institute credentials do **NOT** give you access to your ULCN account nor to the services associated to it, such as Office365, Leiden University Email, Kaltura, MSTeams, USIS, and Blackboard.</color>|
+|<color #AA4A44>Your Lorentz Institute credentials do **NOT** give you access to your ULCN account nor to the services associated to it, such as\\  Office365, Leiden University Email, Kaltura, MSTeams, USIS, and Blackboard.</color>|
-|<color #7092be>Read [[https://helpdesk.lorentz.leidenuniv.nl/wiki/doku.php?id=start#forwarding_umail|here]] on how to forward your Leiden University Email to your Lorentz Institute INBOX.</color>|
+|<color #AA4A44>Read [[https://helpdesk.lorentz.leidenuniv.nl/wiki/doku.php?id=start#forwarding_umail|here]] on how to forward your Leiden University Email to your Lorentz Institute INBOX.</color>|
-|<color #7092be>**Do not ever** disclose your Lorentz Institute credentials to anybody or any domains different than ''lorentz.leidenuniv.nl'' as this will result in a security breach.</color>|
+|<color #AA4A44>**Do not ever** disclose your Lorentz Institute credentials to anybody or any domains different than ''lorentz.leidenuniv.nl'' as this will result in a security breach.</color>|
 === Which credentials and where ===
@@ Line 91: / Line 88: @@
   - Via the GNU/Linux command line using ''passwd''
-The first method will also allow you to setup [[institute_lorentz:2fa|2FA]].
+The first method will also allow you to setup [[institute_lorentz:2fa|2FA]] if you have not yet done so.
 Have you forgotten your Lorentz Institute password? Please contact [[https://helpdesk.lorentz.leidenuniv.nl/wiki/doku.php?id=when_you_are_new_at_the_lorentz_institute#preliminary_actions|us]].

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