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when_you_are_new_at_the_lorentz_institute [2020/10/02 07:00] – [Preliminary actions] lenocil | when_you_are_new_at_the_lorentz_institute [2023/05/26 14:44] (current) – [When you are new at the Lorentz Institute] lenocil | ||
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====== When you are new at the Lorentz Institute ====== | ====== When you are new at the Lorentz Institute ====== | ||
- | ==== Preliminary actions ==== | ||
- | [[https:// | ||
+ | === New arrivals workflow === | ||
+ | |||
+ | New members of the Lorentz Institute (IL) are expected to observe the following steps to gain access to the IT facilities provided by the istitute | ||
+ | |||
+ | |||
+ | |||
+ | * Notify the IL secretariat located in Oort 251 ([[https:// | ||
+ | * Read this documentation carefully, download our IT pocketcard {{ : | ||
+ | * Change your temporary password as soon as you are given one by visiting [[https:// | ||
+ | * Beware of phishing email attempts. Please read [[institute_lorentz# | ||
+ | * **Do not** email directly any member of the IT support staff because your request for help could go unanswered for a long time especially during holiday periods. Use instead the communication channels listed below | ||
- | * Register your arrival at the IL secretariat located in Oort 251 ([[https:// | ||
- | * Register your arrival by the Lorentz Institute IT staff located in HL 409. | ||
- | * Read this documentation carefully and download its refcard {{ : | ||
- | The IT support department is available via the following channels | ||
| WEB |https:// | | WEB |https:// | ||
- | | EMAIL |support@lorentz.leidenuniv.nl| | + | | EMAIL |<support@lorentz.leidenuniv.nl>| |
+ | | TEL | +31 (0)71 527 8484 | | ||
+ | |||
- | :!: Beware of phishing email attempts. Please read [[https:// | ||
- | **DO NOT** email directly any member of the IT support staff because your request for help could go unanswered for a long time especially during holiday periods. | + | ==== How to use your Lorentz Institute |
- | ==== How to use your IL credentials ==== | + | |
- | IL credentials give you __unprivileged__ access to all IL GNU/Linux workstations. | + | Lorentz Institute (IL) credentials give you __unprivileged__ |
These credentials can also be used to access your departmental email address, which has the form | These credentials can also be used to access your departmental email address, which has the form | ||
- | '' | + | < |
Make sure you [[https:// | Make sure you [[https:// | ||
- | :!: Your Lorentz Institute credentials do **NOT** give you access to your ULCN account nor to the services | + | To further protect the IL IT facilities from cyber criminals, |
- | :!: Read [[https:// | + | === Nota Bene === |
- | :!: **Do not ever** disclose your Lorentz Institute credentials to anybody or any domains different than '' | + | |<color # |
+ | |<color # | ||
+ | |<color #AA4A44>**Do not ever** disclose your Lorentz Institute credentials to anybody or any domains different than '' | ||
=== Which credentials and where === | === Which credentials and where === | ||
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* a ULCN account for all University of Leiden centralised IT facilities | * a ULCN account for all University of Leiden centralised IT facilities | ||
- | These two accounts are __disconnected__. You are in fact advised | + | These two accounts are __disconnected__. You are in fact advised |
- | Here follows an overview of which account is needed where. A username does not include the '' | + | Here follows an overview of which account is needed where. A username does not include the '' |
^ Service ^ Link ^ Credentials ^ | ^ Service ^ Link ^ Credentials ^ | ||
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|IL Account Services | https:// | |IL Account Services | https:// | ||
|IL Helpdesk | https:// | |IL Helpdesk | https:// | ||
- | |IL GNU/Linux PCs or Servers | ssh.lorentz.leidenuniv.nl | Lorentz Institute | | + | |IL GNU/Linux PCs or Servers | **ssh.lorentz.leidenuniv.nl** | Lorentz Institute | |
|UL-STRW-LION WiFi | https:// | |UL-STRW-LION WiFi | https:// | ||
| UL eMail| https:// | | UL eMail| https:// | ||
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|EduRoam WiFi | https:// | |EduRoam WiFi | https:// | ||
| UL Remote Environment (SAP etc..)| https:// | | UL Remote Environment (SAP etc..)| https:// | ||
- | | Microsoft Office 365 | https:// | + | | Microsoft Office 365 | https:// |
- | ==== Email forwarding ==== | + | ==== Lorentz Institute Email ==== |
+ | |||
+ | https:// | ||
+ | |||
+ | ==== Email forwarding | ||
+ | |||
+ | :!: Before proceeding, please make sure that [[institute_lorentz: | ||
It is possible to forward all incoming mail directed to your Lorentz Institute INBOX to an alternative email address by editing your '' | It is possible to forward all incoming mail directed to your Lorentz Institute INBOX to an alternative email address by editing your '' | ||
- | Those who are not familiar with the GNU/Linux command line can manage email forwarding via the [[https:// | + | Those who are not familiar with the GNU/Linux command line can manage |
- | ==== Lorentz Institue | + | ==== Lorentz Institue |
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You are encouraged to modify your Lorentz Institute password on a regular basis to mitigate security risks. A good password should be difficult to guess and should be usually made of mixed-case letters, numbers and special characters. There are two ways you can reset your Lorentz Institute password: | You are encouraged to modify your Lorentz Institute password on a regular basis to mitigate security risks. A good password should be difficult to guess and should be usually made of mixed-case letters, numbers and special characters. There are two ways you can reset your Lorentz Institute password: | ||
- | - Via the GNU/Linux command line using '' | ||
- Via the Lorentz Institute [[https:// | - Via the Lorentz Institute [[https:// | ||
+ | - Via the GNU/Linux command line using '' | ||
+ | |||
+ | The first method will also allow you to setup [[institute_lorentz: | ||
Have you forgotten your Lorentz Institute password? Please contact [[https:// | Have you forgotten your Lorentz Institute password? Please contact [[https:// |