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It is essential to run the remote campus Citrix system using the full functional Citrix Receiver. If you run the remote campus Citrix system using the 'lite' functionality you will not have the full capacity of the tool at your disposal. In particular file access to the local disks of your personal computer will not be available.
Once you are logged in to the remote campus tool you will find a setting icon in the right top corner of the window. Open the settings icon and choose 'Account settings'. This will open the following window: Go to 'Change Citrix Receiver' and you will be presented a window that allows detecting the presence of the Citrix Receiver App on your computer: