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--- univ:selfservice:laptop [2016/11/26 16:52] – deul
+++ univ:selfservice:laptop [2016/11/26 16:53] – deul
@@ Line 12: / Line 12: @@
 Now login using your University (ULCN) account information and you can Self Service away!
+===note for option 1, Firefox===
+It might be possible that when you start the Internet Explorer from the Remote Werkplak that you get a message ''%%Resource shortcuts are currently disabled.%%''. This is an indication that you have to change the default behaviour of the ICA client in Firefox. To set the default behaviour to ''%%Always Active%%''. To do this open the Firefox options {{:univ:ffoptions1.png?30|}}. Now select the Add-ons option\\
+ {{:univ:ffoptions2.png?250|}}\\
+and then for the Citrix Client for Linux line on the right pull down the ''%%Ask to Activae%%'' and select ''%%Always Active%%''.\\
+{{:univ:ffoptions3.png?600|}}\\
+Now restart the Internet Explorer in the Remote Werkplek and it should pop up.

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