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start [2020/05/08 12:14] – [If forward/redirect does not work] deulstart [2024/03/13 16:08] (current) – [Working from home] jansen
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-====== Forwarding UMail ====== +^ [[Latest news]] (latest update2024-03-06)^
-In the weekend of May 2,3 all uMail mailboxes for guests and employees have been transferred from Open Xchange to MS Exchange. This effectively disabled your forward settings for the UMail mailbox. So you have to setup forwarding (again). A ISSC helpdesk information page is available {{ +
-https://helpdesk.universiteitleiden.nl/tas/public/ssp/content/detail/knowledgeitem?origin=searchResults&unid=8b2b3c6da302432a97bd14e2dfb1b4d4 | in the ISSC helpdesk}}.  +
-But we have made available these instruction directly in {{ ::umail_forward.pdf |this PDF}}. +
- +
-====If forward/redirect does not work==== +
-It is extremely important that you do not skip the 'Adding the forward address to your contacts' because your institute email address is considered by Exchange as an 'outside' address and for that reason you need to create a contact which points to you at your institute mail address. For those who 'cannot find' the 'waffel'-menu. It is the little 3x3 matrix of squares in the top left of the panel: {{ ::waffle.jpg?200 |}} +
-Further details on how to create the contact are in {{ ::umail_forward.pdf |this PDF}}. In the redirect rule you choose this, just created, contact as the address to redirect to. +
- +
-If you find the order of the rules confusing: first the delete rule, then the redirect rule, you must accept that it does work as expected: first do the redirect, then the delete. It is just one of those MS interface features... +
- +
-<color red>One more note: If you are testing the forward, please do not mail from the email address to where the uMail forwarding points. It is an Exchange feature to not forward back to the same address, as this might create an infinite loop. Test the forwarding from another email address.</color>+
  
 +^Latest Problems Reported by Leiden University ISSC^
 +{{rss>https://www.universiteitleiden.nl/storingen/nieuws/rss.xml 5 author date 1h}}
 +----
 ====== Working from home ====== ====== Working from home ======
-Now that we are all supposed to be [[remote_access|working from home]], here are some useful tips:+Here are some useful tips for [[remote_access|working from home]]:
 | [[Remote access]] SSH,VNC,X2GO,RDP | [[univ:selfservice|Access to university self service]] | | [[Remote access]] SSH,VNC,X2GO,RDP | [[univ:selfservice|Access to university self service]] |
 | [[videoconf:desktop|Videoconferencing]] | [[https://www.universiteitleiden.nl/remoteteaching|Remote teaching]] | | [[videoconf:desktop|Videoconferencing]] | [[https://www.universiteitleiden.nl/remoteteaching|Remote teaching]] |
- 
-======Servers for bachelor students fully online====== 
-Information regarding the servers for the bachelor students can be found [[manuals:bachelorservers|here]]. 
- 
-======Leiden Business Letter LaTeX Letter Class====== 
-Leiden Faculty of Science Dean Michiel Kreutzer has created a LaTeX class for the official letter format used in business communication from Leiden University. [[tex:leiletter|Read all about this LaTex Class]] 
  
 ======Computer Documentation Wiki====== ======Computer Documentation Wiki======
-If you have a problem with your computer, your network connection, software wishes, license usage etc, please fill the problem at +If you have a problem with your computer, your network connection, software wishes, license usage etc, please file the problem at 
  
-^ Institute ^ Helpdesk page: ^ Helpdesk e-mail: ^ +^ Institute  ^Helpdesk page: ^ Helpdesk e-mail: ^ 
-| University (ULCN) | [[https://helpdesk.universiteitleiden.nl/]] | | +| [[https://www.staff.universiteitleiden.nl/ict/help-and-support/manuals|University (ULCN)]] | [[https://helpdesk.universiteitleiden.nl/]] | <helpdesk@issc.leidenuniv.nl> 
-| Sterrewacht | [[https://helpdesk.strw.leidenuniv.nl]] | <helpdesk@strw.leidenuniv.nl>+| [[https://helpdesk.strw.leidenuniv.nl/wiki/doku.php?id=sterrewacht_strw| Sterrewacht]] | [[https://helpdesk.strw.leidenuniv.nl]] | <helpdesk@strw.leidenuniv.nl>
-| Lorentz Institute | [[https://helpdesk.lorentz.leidenuniv.nl]] | <helpdesk@lorentz.leidenuniv.nl>+| [[https://helpdesk.lorentz.leidenuniv.nl/wiki/doku.php?id=institute_lorentz|Lorentz Institute]] | [[https://helpdesk.lorentz.leidenuniv.nl]] | <helpdesk@lorentz.leidenuniv.nl>
-|LION | [[https://helpdesk.physics.leidenuniv.nl]] | <helpdesk@physics.leidenuniv.nl> |+| [[https://helpdesk.physics.leidenuniv.nl/wiki/doku.php?id=lion:start|LION]] | [[https://helpdesk.physics.leidenuniv.nl]] | <helpdesk@physics.leidenuniv.nl> |
 And please mention who you are, and on which system you have the problem. And please mention who you are, and on which system you have the problem.
-If possible, include the exact commands and errors, or point us to the files/location where the problem exists.+If possible, include the exact commands and errors, or point us to the files/location where the problem exists. Help us to help you!!
  
  
 ====== Documentation ====== ====== Documentation ======
-This is the area where you can find a solution for al your computer related problems for the institutes mentioned above. There is also a good search function in the wiki, and a full sitemap, to help you to quickly find what you are looking for.+This is the area where you can find a solution for (all) your computer related problems for the institutes mentioned above. There is also a good search function in the wiki, and a full sitemap, to help you to quickly find what you are looking for.
  
 If you have computer issues with University computers, WIFI and/or ULCN accounts please go to the [[https://www.medewerkers.universiteitleiden.nl/ict/|ISSC helpdesk pages]] or mail the issc helpdesk: [[mailto:helpdesk@issc.leidenuniv.nl|helpdesk@issc.leidenuniv.nl]]. If you have computer issues with University computers, WIFI and/or ULCN accounts please go to the [[https://www.medewerkers.universiteitleiden.nl/ict/|ISSC helpdesk pages]] or mail the issc helpdesk: [[mailto:helpdesk@issc.leidenuniv.nl|helpdesk@issc.leidenuniv.nl]].
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   * [[sterrewacht_strw|Sterrewacht Leiden / Leiden Observatory]]   * [[sterrewacht_strw|Sterrewacht Leiden / Leiden Observatory]]
   * [[lion:|Leiden institute of physics (LION)]]   * [[lion:|Leiden institute of physics (LION)]]
-  * [[institute_lorentz|Lorentz Institute]]+  * [[institute_lorentz|Lorentz Institute for Theorethical Physics / Instituut Lorentz]]
  
  
 =====Email===== =====Email=====
   * [[email|Email]]   * [[email|Email]]
 +    * [[procmail|Forwarding your institute mail]]
 +    * [[email:ulcn_forward|Umail forwarding]] (University mailbox)
 +    * Implementation of the university mail forwarding policy [[strw:mailforward|STRW]] & [[lion:forwarding|LION]]
  
 =====Generic Information===== =====Generic Information=====
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   * [[password_expiration|Password expiration]]   * [[password_expiration|Password expiration]]
   * [[generic:wireless|Wireless access]]   * [[generic:wireless|Wireless access]]
-  * [[remote_access|Remote access]]+  * [[Remote access]]
   * [[policies:security|Security Policy]]   * [[policies:security|Security Policy]]
   * [[linux:datamanagement|Data management]]   * [[linux:datamanagement|Data management]]
  
 =====Software===== =====Software=====
-  * [[Software introductions]]+  * [[Software introductions|Linux Software introductions]] 
 +  * [[manuals|Windows software manuals]]
   * [[Ordering Software]]   * [[Ordering Software]]
 +  * [[general_software|Licensed software]]
 =====Hardware===== =====Hardware=====
-  * [[policy_computer_acquisition|Computer aqcuisitions]]+  * [[policy_computer_acquisition|Computer acquisitions]]
   * [[generic:order_hardware|Ordering Computer Hardware]]   * [[generic:order_hardware|Ordering Computer Hardware]]
   * [[leaving:hardware|Hardware acquired using SAP organized funding]]   * [[leaving:hardware|Hardware acquired using SAP organized funding]]
start.1588940074.txt.gz · Last modified: 2020/05/08 12:14 by deul