This is an old revision of the document!
In the weekend of May 2,3 all uMail mailboxen for guests and employees have been transfered from Open Xchange to MS Exchange. This effectively disabled your forward settings for the UMail mailbox. So you have to setup forwarding (again). A ISSC helpdesk information page is available at in the ISSC helpdesk. But we have made available these instruction directly in this PDF.
Now that we are all supposed to be working from home, here are some useful tips:
Remote access SSH,VNC,X2GO,RDP | Access to university self service |
Videoconferencing | Remote teaching |
Information regarding the servers for the bachelor students can be found here.
Leiden Faculty of Science Dean Michiel Kreutzer has created a LaTeX class for the official letter format used in business communication from Leiden University. Read all about this LaTex Class
If you have a problem with your computer, your network connection, software wishes, license usage etc, please fill the problem at
Institute | Helpdesk page: | Helpdesk e-mail: |
---|---|---|
University (ULCN) | https://helpdesk.universiteitleiden.nl/ | |
Sterrewacht | https://helpdesk.strw.leidenuniv.nl | helpdesk@strw.leidenuniv.nl |
Lorentz Institute | https://helpdesk.lorentz.leidenuniv.nl | helpdesk@lorentz.leidenuniv.nl |
LION | https://helpdesk.physics.leidenuniv.nl | helpdesk@physics.leidenuniv.nl |
And please mention who you are, and on which system you have the problem. If possible, include the exact commands and errors, or point us to the files/location where the problem exists.
This is the area where you can find a solution for al your computer related problems for the institutes mentioned above. There is also a good search function in the wiki, and a full sitemap, to help you to quickly find what you are looking for.
If you have computer issues with University computers, WIFI and/or ULCN accounts please go to the ISSC helpdesk pages or mail the issc helpdesk: helpdesk@issc.leidenuniv.nl.