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services:2fa [2021/03/22 19:39]
deul [Introduction]
services:2fa [2021/03/25 07:19]
deul [Code not accepted]
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-======Two-Factor Authentication (2FA)======+======Two-Factor Authentication (2FA) @ STRW======
 {{ services:2fa_graphic.jpg?nolink&400|}} {{ services:2fa_graphic.jpg?nolink&400|}}
  
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   * Re-initiate the 2FA process as described above in the 'First Time Access' section   * Re-initiate the 2FA process as described above in the 'First Time Access' section
 ====Code not accepted==== ====Code not accepted====
-Note that the passcodes have a lifespan of 30 seconds and that both the Observatory computers and your Smart Phone or personal computer need to be in time sync. You must enter the 2FA app settings and select "Time synchronisation". After this the codes should work again. You might also have been just a bit too late confirming your passcode. In that case repeat the process of creating the passcode en entering it into the prompt/web form.+Note that the passcodes have a lifespan of 30 seconds and that both the Observatory computers and your Smart Phone or personal computer need to be in time sync. You must enter the 2FA app settings and select "**Time synchronisation**". After this the codes should work again. You might also have been just a bit too late confirming your passcode. In that case repeat the process of creating the passcode en entering it into the prompt/web form.
  
 In principle the system also allows passcodes that are from the previous or next timeslot. So you should have a total of 90 seconds to deliver a trusted passcode. This period is shortened if the Observatory time keeping differs slightly from your smart phone or personal computer time keeping. In principle the system also allows passcodes that are from the previous or next timeslot. So you should have a total of 90 seconds to deliver a trusted passcode. This period is shortened if the Observatory time keeping differs slightly from your smart phone or personal computer time keeping.
services/2fa.txt ยท Last modified: 2021/03/25 07:24 by deul