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manuals:overleaf [2022/09/23 17:53] – created deul | manuals:overleaf [2022/09/26 10:14] – venemans | ||
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Visit the {{https:// | Visit the {{https:// | ||
- | Visit Overleaf Help for more information on institutional licenses in general. | + | Visit {{https:// |
- | I do not have an Overleaf account yet | + | =====I do not have an Overleaf account yet===== |
- | | + | * Visit the {{https:// |
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After doing this once, you can also log in via other routes, for example the “Log In” button on the Overleaf website. | After doing this once, you can also log in via other routes, for example the “Log In” button on the Overleaf website. | ||
- | I already have an Overleaf account | + | =====I already have an Overleaf account===== |
Users who already have an Overleaf account are not automatically transferred to the FWN license. Someone may have a reason not to switch. | Users who already have an Overleaf account are not automatically transferred to the FWN license. Someone may have a reason not to switch. | ||
- | If you want to switch, visit the portal and select 'Link Account', | + | If you want to switch, visit the {{https:// |
You can check your account in Overleaf to see if the switch was successful. You can also ask Overleaf for a confirmation. | You can check your account in Overleaf to see if the switch was successful. You can also ask Overleaf for a confirmation. | ||
- | I have a paid Overleaf account | + | ====I have a paid Overleaf account==== |
Once you have switched as described above, you can cancel your personal subscription. This will stop the automatic renewal of your subscription. This does not automatically result in a refund for personal subscription fees. | Once you have switched as described above, you can cancel your personal subscription. This will stop the automatic renewal of your subscription. This does not automatically result in a refund for personal subscription fees. | ||
- | To get a refund for personal subscription fees, please contact Overleaf support. What you get refunded depends on the form of your personal subscription. If you pay monthly, you will probably get the last payment back (and you will not be billed for future months). If you have an annual subscription, | + | To get a refund for personal subscription fees, please |
If you want to switch to the faculty license, we recommend that you cancel your personal subscription as soon as possible and contact Overleaf. | If you want to switch to the faculty license, we recommend that you cancel your personal subscription as soon as possible and contact Overleaf. | ||
If you do this later, Overleaf can still help you. Then it is only less clear from what point on your personal subscription fees can be refunded. | If you do this later, Overleaf can still help you. Then it is only less clear from what point on your personal subscription fees can be refunded. | ||
- | What happens when I leave the Faculty of Science? | + | =====What happens when I leave the Faculty of Science?===== |
- | This information is available on Overleaf Help. | + | This information is available on {{https:// |
- | General information | + | =====General information===== |
- | Support and documentation | + | ====Support and documentation==== |
- | Overleaf provides support to end users 24/7. They also provide extensive documentation, | + | Overleaf provides |
If you still have a question or problem after consulting Overleaf, please send a mail to SEEDS. | If you still have a question or problem after consulting Overleaf, please send a mail to SEEDS. | ||
- | Data protection, sensitive (personal) data | + | ====Data protection, sensitive (personal) data==== |
We have taken technical and legal measures to ensure the protection of your user data. Nevertheless, | We have taken technical and legal measures to ensure the protection of your user data. Nevertheless, | ||
- | When in doubt, please contact SEEDS. We can advise on alternative approaches and/or tools. | + | When in doubt, please contact |
Be the first to add a reaction | Be the first to add a reaction | ||