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institute_lorentz:2fa-pc [2021/03/15 09:06] – [Step 3] lenocil | institute_lorentz:2fa-pc [2021/04/13 07:32] (current) – [Step 1] lenocil | ||
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==== Step 1 ==== | ==== Step 1 ==== | ||
- | Navigate to any of the Lorentz Institute SSO web applications, | + | Navigate to any of the Lorentz Institute SSO web applications, |
You will be redirected automatically to the Lorentz Institute Identity Provider login page as in **Figure 1**. | You will be redirected automatically to the Lorentz Institute Identity Provider login page as in **Figure 1**. | ||
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If Step 3 succeeds (errors might occur if there is too much lag time, i.e. the OTP expired), the system will send you an email to your private (not @lorentz) e-mail address with [[institute_lorentz: | If Step 3 succeeds (errors might occur if there is too much lag time, i.e. the OTP expired), the system will send you an email to your private (not @lorentz) e-mail address with [[institute_lorentz: | ||
- | < | + | < |
==== Step 5 ==== | ==== Step 5 ==== | ||
+ | Verify your identity by visiting your private email inbox. You should have received an email from the Lorentz Institute Identity Provider ((Details of this email are not disclosed here to prevent phishing.)). Open that email and __copy__ (for instance using on most platforms Control-C or right-mouse click copy) the secret code in the body of the message. Visit https:// | ||
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+ | < | ||
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+ | ==== Step 6 ==== | ||
Click on //Back to application// | Click on //Back to application// | ||
+ | ===== Problems and Solutions ===== | ||
+ | |I cannot setup 2FA/access the system| Make sure we have your private email address on record| | ||
+ | |I lost my smartphone/ | ||
+ | |How do I disable 2FA?| 2FA is mandatory on all SSO web services and to access our SSH server | | ||
+ | |My TOTP is incorrect| Make sure your phone' | ||
+ | |My OTP secret is compromised| Notify < |